To obtain entry, guests are required to present a PRINTED copy of the e-mail confirmation received at purchase and valid photo IDs of each person receiving a entry at Patron’s Hacienda located at 316 West Erie Street, Chicago, Illinois 60654.  Proper dress is required for all entries; gentleman must wear a collared, button-up shirt and dress shoes.  The door reserves the right to decline entry of any guest not in proper dress code.  Patron’s Hacienda reserves the right to decline entry due to capacity issues.  Visibly intoxicated guests will not be admitted to the venue. Patron’s Hacienda is a 21+ venue. No minors admitted. NO EXCEPTIONS. If you are denied entry based on age requirements, you will not receive a refund for this purchase.

NO REFUNDS ON TICKET SALES All sales are final, unless the event is cancelled. If the event is canceled you will receive a refund for the face value of the ticket. To request a refund you must forward your original e-mail receipt to info@patronschicago.com. Refund requests must be made within five days of the events originally scheduled date. Unless the event is canceled or rescheduled there are no refunds. Under no circumstances is the service charge ever refunded even if an event is cancelled.

Under no circumstances will a replacement ticket be issued for any ticket that has been damaged, lost, stolen, or destroyed.

WITH ONLINE TICKET PURCHASES, THE INDIVIDUAL INDICATED ON THE ORDER FORM MUST PRESENT A VALID PICTURE ID, ORIGINAL CREDIT CARD USED TO PLACE THE ORDER, AND A COPY OF THE ORDER CONFIRMATION EMAIL AT THE EVENT TO RECEIVE ENTRANCE.

Dress Code for Events and Nightlife:

Men:

  1. Dress shirts, dress slacks, and dress shoes required
  2. No gym shoes, tennis shoes, sneakers, or sandals
  3. No caps or hats
  4. No baggy pants or shorts
  5. No hoodies or sweat shirts
  6. No t-shirts, sleeveless shirts or cut-off shirts

Women:

  1. Dress shirts or blouses, dress slacks or skirts, or dresses, and dress shoes required.
  2. No gym shoes, tennis shoes, sneakers or sandals
  3. No Ugg boots or the like
  4. No caps or hats
  5. No baggy pants or shorts
  6. No hoodies or sweat shirts
  7. No t-shirts, sleeveless shirts or cut-off shirts